FAQS

Easy Care Sitters brings you the best childcare in New York City and the Boulder / Denver area. Learn more about our services below:

Membership:

How do I become a Member?
Simply read up on what booking option suits you best, fill out our membership inquiry form, and we’ll set you up!

Hiring:

How are the sitters selected?
All sitters go through a rigorous interviewing process, and their references are checked before hiring. The most important aspect of our hiring process is that our babysitters are referred to us by friends, family, colleagues, and sometimes parents just like you! We interview the sitters, we check 3 childcare-specific references they’re required to provide, and then we conduct a background check. The system checks: Social Security Number verification, sex offender registry search, global, national, and state criminal record searches. With a completed (and clear) background check, the babysitter then obtains CPR certification (or is re-certified) and is then hired to be part of the Easy Care Sitters babysitting roster!

Bookings:

Is there a minimum amount of hours per session required?
Yes, we require a minimum of 3 hours per babysitting session. If you need the sitter for less time, that is fine, but the sitter will still need to be paid for 3 hours.

Is there a cancellation fee?
Yes, if a job is canceled with 24 hours of notice or LESS, there is a $30 cancellation fee.

What if I need to book a sitter after hours?
Our normal booking hours for New York City:
MONDAY – FRIDAY, 9am – 6pm

Our normal booking hours for the Boulder / Denver Area:
MONDAY – FRIDAY, 7am – 4pm

If you need to book a sitter after hours, please send an e-mail with the request details. It will be forwarded to the babysitters. If one of them is free, they will contact you directly to set up the booking. You will be charged the booking fee on the next business day. (Please note: This forwarding service is only available for families who have used the service before who have a credit card on file.)

Do we tip the sitter?
Tips are certainly not mandatory, but they are always welcome. All these sitters are trained professionals who work hard to make sure you feel safe and that your child has fun.

Contact:

What is the best way of contacting you?
E-mail is the most preferred method to contact us. Visit our Contact page.